TherapyPM App FAQs

Billing - How to delete a contract rate row?
To delete a contract rate row: Navigate to Billing > Contract Row. Select the insurance and treatment to generate a contract rate table.  Under the ...
Sat, 22 Nov, 2025 at 11:48 AM
Billing - How to activate or deactivate a contract rate?
Any added contract rate for a payor can be made active/inactive using the Active toggle in the contract table.  To activate or deactivate a contract rat...
Fri, 28 Nov, 2025 at 12:16 PM
Billing - How to clone a contract rate from one payor to another?
TherapyPM allows you to duplicate an existing rate and apply it to another service or provider. This can save time when setting up similar rates for differe...
Fri, 28 Nov, 2025 at 12:24 PM
Billing - How to bulk delete contract rates from the contract table?
To bulk delete contract rates from the Contract Rate table: Navigate to Billing > Contract Rate. Select the insurance and treatment to generate the Co...
Fri, 28 Nov, 2025 at 12:32 PM
Billing - How to sort the patient statements by date range?
To sort the patient statements by date range: Navigate to Billing > Patient Statements. Click on the 1st tab: Processing Statement(s). Generate the p...
Fri, 28 Nov, 2025 at 12:52 PM
Billing - How to generate an invoice in the Patient Statement module?
To generate an invoice in the Patient Statement module: Navigate to Billing > Patient Statement.  Use the "To Date" filter to generate the t...
Fri, 28 Nov, 2025 at 1:00 PM
Billing - How to retract a generated patient statement?
To retract a generated patient statement: Navigate to Billing > Patient Statement.  Click on the 1st tab: Processing Statement(s). Generate the table...
Sat, 22 Nov, 2025 at 12:16 PM
Billing - What do I do if the total Amount and paid Amount has a difference?
If there is a difference between the Total Amount and the Paid Amount, the next step would be to: Verify the payment history. Determine if there are outs...
Sat, 21 Jun, 2025 at 2:11 AM
Billing - How to print an invoice in Manage Statement module?
To print an invoice in the Manage Statement module: Navigate to Billing > Patient Statement.  Click on the 2nd tab: Manage Statement(s).  Use the fil...
Sat, 22 Nov, 2025 at 12:21 PM
Billing - How to email an invoice in the Manage Statement module?
To email an invoice in the Manage Statement module: Navigate to Billing > Patient Statements. Click on the 2nd tab: Manage Statement(s). Use the filt...
Sat, 22 Nov, 2025 at 12:32 PM