TherapyPM App FAQs

What is the 2-step authentication and why should I use it?
The 2-step authentication process provides an additional layer of security for user login on top of your account password. The 2-step verification in Therap...
Tue, 15 Jul, 2025 at 4:08 PM
Why are my providers not able to edit their patient info?
Providers in TherapyPM need access to edit their patient information in the provider portal. The admin will have to provide access to the providers to edit ...
Tue, 15 Jul, 2025 at 4:31 PM
What are CPT codes 98977 and 98978 used for in pediatric therapy?
CPT 98977 is used for remote monitoring of the musculoskeletal system, while 98978 is used for cognitive behavioral therapy (CBT). Both codes support remote...
Wed, 16 Jul, 2025 at 12:13 PM
Can pediatric therapists bill for RTM codes?
Yes. Pediatric therapists are eligible to bill for Remote Therapeutic Monitoring codes, depending on the scope of practice and payer rules.
Wed, 16 Jul, 2025 at 12:13 PM
What’s the difference between RTM and RPM?
RTM captures subjective data like therapy adherence and pain levels, while RPM (Remote Physiological Monitoring) captures objective data like heart rate or ...
Wed, 16 Jul, 2025 at 12:15 PM
What are the reimbursement rates for RTM CPT codes 2025?
CMS estimates the following national average rates, which are subject to variation, such as: 98977/98978: Approximately $43/month per patient 98980: Appro...
Wed, 16 Jul, 2025 at 12:16 PM
How many days of data must be collected to bill 98977 or 98978?
You must collect device-generated data for at least 16/ 30 days to bill either code.
Wed, 16 Jul, 2025 at 12:16 PM
Do I need FDA-cleared devices for Remote Therapeutic Monitoring (RTM)?
Yes. Pediatric RTM billing requires the use of FDA-defined medical devices intended for therapeutic monitoring, instead of general wellness trackers.
Wed, 16 Jul, 2025 at 12:17 PM
What documentation is required for pediatric RTM CPT codes 2025 billing?
You must document: Device usage for 16+ days. Time spent on care management for 98980/81. Clinical decision-making and caregiver communication. Consent...
Wed, 16 Jul, 2025 at 12:18 PM
Can caregivers log RTM data on behalf of the child for it to qualify?
Yes, provided the data is generated by an FDA-cleared device and meets the 16-day minimum criteria.
Wed, 16 Jul, 2025 at 12:19 PM