TherapyPM App FAQs
In the Processing Statement module, select the patient’s statement and use the Generate Invoice action to create a billing invoice. This invoice can then be...
Fri, 20 Jun, 2025 at 4:41 PM
If a statement was issued with errors or requires changes, use the Retract Statements action to pull back or cancel the statement, allowing you to make corr...
Fri, 20 Jun, 2025 at 4:41 PM
If there is a difference between the Total Amount and the Paid Amount, the next step would be to: Verify the payment history. Determine if there are outs...
Fri, 20 Jun, 2025 at 4:41 PM
In the Manage Statements module, generate the invoice you want to print. Click the Action button and select the Print Invoice action to generate a print-fri...
Fri, 20 Jun, 2025 at 4:42 PM
In the Manage Statements module, select the invoice you want to email and click the Email Invoice action option. The patient's email in the email sta...
Fri, 20 Jun, 2025 at 4:42 PM
Email templates can be created and saved in the system to improve ease of use when emailing an invoice to a patient. In the email statement module, users ca...
Fri, 20 Jun, 2025 at 4:42 PM
In the Eligibility & Benefits screen, use the patient and authorization list options to sort the eligibility and benefits generated in the table. Then, ...
Fri, 20 Jun, 2025 at 4:42 PM
In the Eligibility & Benefits screen, locate the option to Request New Eligibility. Enter the patient’s details and insurance information, and submit th...
Fri, 20 Jun, 2025 at 4:42 PM
The remaining requests count can usually be found at the top of the Eligibility & Benefits screen, showing how many eligibility checks or requests are l...
Fri, 20 Jun, 2025 at 4:42 PM