TherapyPM App FAQs

Billing - Where to view the claims aged 60-90 days in the AR ledger report?
60-90 Days Aged Claims: The claim that has been sent to the payor but has not been paid or finalized between 60-90 days. Navigate to Billing > AR Ledge...
Sat, 22 Nov, 2025 at 10:51 AM
Billing - Where to view the claims aged 90-120 days in the AR ledger report?
90-120 Days Aged Claims: The claim that has been sent to the payor but has not been paid or finalized between 90-120 days. Navigate to Billing > AR Led...
Sat, 22 Nov, 2025 at 10:51 AM
Billing - Where to view the claims aged 120-180 days in the AR ledger report?
120-180 Days Aged Claims: The claim that has been sent to the payor but has not been paid or finalized between 120-180 days. Navigate to Billing > AR L...
Sat, 22 Nov, 2025 at 10:54 AM
Billing - Where to view the claims aged 180-365 days in the AR ledger report?
180-365 Days Aged Claims: The claim that has been sent to the payor but has not been paid or finalized between 180 and 365 days. Navigate to Billing > ...
Sat, 22 Nov, 2025 at 10:57 AM
Billing - Where to view the claims aged 365+ days in the AR ledger report?
365+ Days Aged Claims: The claim that has been sent to the payor but has not been paid or finalized for over a year. Navigate to Billing > AR Ledger.  ...
Sat, 22 Nov, 2025 at 11:08 AM
Billing - What is the total column in the AR Ledger - Aging Wise?
The Total column in the AR Ledger – Aging Wise shows the complete dollar amount of all claims aged from 1 day to over 1 year, across all payors. This to...
Sat, 22 Nov, 2025 at 11:14 AM
Billing - How to view contract rate by payor?
To view the contract by payor: Navigate to Billing > Contract Rate.  Select the desired payor from the "Select Insurance" drop-down.  Once ...
Sat, 22 Nov, 2025 at 11:20 AM
Billing - How to sort the contract rate table by treatment type?
After the user generates the rate table by selecting a payor type from the Insurance list, they can further refine the results using the Treatment Type filt...
Sat, 22 Nov, 2025 at 11:33 AM
Billing - What does the upload function do in the contract rate module?
Contract rates can be added for a payor in TherapyPM in two ways: Upload a file with the contract rate for the payor from your computer. Manually adding ...
Sat, 22 Nov, 2025 at 11:44 AM
Billing - How to add a contract rate manually in TherapyPM?
To add the contract rate manually in TherapyPM: Navigate to Billing > Contract Rate.  Select the insurance and treatment to generate the contract rate...
Fri, 28 Nov, 2025 at 11:56 AM