TherapyPM App FAQs
After generating a batch of secondary claims, the Push to SFTP action securely transfers those claims to the clearinghouse or payer through an SFTP conne...
Fri, 21 Nov, 2025 at 4:59 PM
To generate an 837 file for a secondary claim: Navigate to Billing > Secondary Billing Manager. Use the filters and generate the list of secondary cla...
Fri, 28 Nov, 2025 at 10:33 AM
As you select the claim in the Manage Secondary Billing section, select Show Details from the drop-down to view all detailed information related to that cla...
Fri, 21 Nov, 2025 at 5:09 PM
Refreshing secondary claims allows you to update the claim status, and they would reflect any recent changes or updates. To refresh secondary claims: ...
Fri, 21 Nov, 2025 at 5:16 PM
The billed status of secondary claim denotes whether the claim was submitted or is ready to bill, or whether clarification is pending in the Manage Secondar...
Fri, 21 Nov, 2025 at 5:24 PM
TherapyPM allows you to view the secondary claim HCFA, which displays the CMS-1500 claims form for the selected secondary claim. To view the secondary c...
Fri, 21 Nov, 2025 at 5:30 PM
TherapyPM allows you to download an EDI file, which contains all the claim information submitted to the secondary payer. To download the EDI: Naviga...
Fri, 21 Nov, 2025 at 5:36 PM
To review all past updates, actions, and status changes for a secondary claim: Navigate to Billing > Secondary Billing Manager. Use the filters to g...
Fri, 21 Nov, 2025 at 6:00 PM
To view corrected claims: Navigate to Billing > Secondary Billing Manager. Use the filters to generate the claims table. Click on the three horiz...
Fri, 21 Nov, 2025 at 7:20 PM
To download the secondary claim list: Navigate to Billing > Secondary Billing Manager. Use the filters to generate the list of secondary claims. Cl...
Fri, 28 Nov, 2025 at 11:00 AM