TherapyPM App FAQs

Billing - How are claims sorted by Ready to Bill status in Manage Secondary Claims?
In the Manage Secondary Claims screen, sort or filter claims by the billed status as “Ready to Bill”. Claims with the status “Ready to Bill” will be gene...
Fri, 20 Jun, 2025 at 4:29 PM
Billing - How are claims sorted by Submitted status in Manage Secondary Claims?
In the Manage Secondary Claims screen, search for claims with the “Submitted” status to review claims that have been sent to the secondary payer. The sta...
Fri, 20 Jun, 2025 at 4:29 PM
Billing - How are claims sorted by Clarification pending status in Manage Secondary Claims?
Use the filter or search options in the Manage Secondary Claims module to identify claims marked as “Clarification Pending”. These claims may need furthe...
Fri, 20 Jun, 2025 at 4:29 PM
Billing - What does apply HCFA with background do in the secondary billing manager module?
In the Manage Secondary Claims section, select the claim and use the HCFA with Background action to generate a CMS-1500 claim form with the pre-printed back...
Fri, 20 Jun, 2025 at 4:29 PM
Billing - What does HCFA without background action do in secondary billing manager?
In the secondary billing manager, generate the claims and select the HCFA without Background action to generate a form without the pre-printed CMS-1500 b...
Fri, 20 Jun, 2025 at 4:29 PM
Billing - What does push to SFTP action do in secondary billing manager?
After generating a batch of secondary claims, use the Push to SFTP action to securely transfer the claims to the payer or clearinghouse via SFTP.
Fri, 20 Jun, 2025 at 4:30 PM
Billing - How to generate a 837 file for a secondary claim?
In the Manage Secondary Claims screen, use the Generate 837 File action to create an 837 electronic file for secondary claims submission.
Fri, 20 Jun, 2025 at 4:30 PM
Billing - How does the show details action work in secondary billing manager?
Select a claim in the Manage Secondary Claims section and use the Show Details action to view all relevant information about the claim, including patient...
Fri, 20 Jun, 2025 at 4:30 PM
Billing - Why should I refresh secondary claims in secondary billing manager?
In the Manage Secondary Claims screen, select the Refresh action to update the status of claims and reflect any recent changes or updates.
Fri, 20 Jun, 2025 at 4:30 PM
Billing - How to update the billed status of a secondary claim?
The secondary claims billed status denotes whether the claim was submitted or ready to bill or clarification pending in the Manage Secondary Claims screen. ...
Fri, 20 Jun, 2025 at 4:31 PM