This behavior may be related to a browser cache issue. Clearing the browser cache and retrying usually resolves the problem. If the issue persists, live tro...

To generate a clearer, more readable option, switch to the List View and export the session details from there. You can apply the required filters (date, ...

Block-off times visually shrink based on the time range selected. For example, a block from 1:00 to 1:30 PM will appear smaller on the schedule. When blocks...

Billing reports or in-process claims may display zero units if the unit time is not configured in the patient’s authorization. When unit time is missing, t...

If the User Group dropdown appears blank when attempting to move a staff member between groups, it is usually because the user does not have Admin access en...

Assessment services cannot be removed from an authorization if appointments have already been scheduled under that service. To remove the assessment, any ex...