Billing - What do I do if the total Amount and paid Amount has a difference? : TherapyPM

Billing - What do I do if the total Amount and paid Amount has a difference? Print

Modified on: Fri, 20 Jun, 2025 at 4:41 PM

If there is a difference between the Total Amount and the Paid Amount, the next step would be to:

Verify the payment history.
Determine if there are outstanding amounts owed by the patient or secondary insurance.
Contact the payer or patient to resolve any discrepancies or issues. Then issue a follow-up invoice if needed.

Did you find it helpful? Yes No