TherapyPM App FAQs
Yes! TherapyPM allows overlapping appointments. When you attempt to schedule one, the system displays a pop-up warning that another appointment is already b...
Tue, 19 Aug, 2025 at 10:18 AM
EDI stands for "Electronic Data Interchange". It is an electronic document that gets transmitted to the clearinghouse when you push claims to SFTP...
Thu, 21 Aug, 2025 at 12:20 PM
If you wish to rectify the submitted timesheets in case of any errors or updates, you can revert the timesheets using the following steps: Navigate to Pa...
Tue, 26 Aug, 2025 at 11:18 AM
Currently, payment posting in TherapyPM is a manual process. Whenever you receive EOBs, you can use the Add Deposit function to upload any supporting files ...
Thu, 28 Aug, 2025 at 12:42 PM
This alert commonly appears whenever you try to schedule an appointment outside of the provider's scheduled work hours in TherapyPM. For example, if the...
Sat, 30 Aug, 2025 at 10:28 AM
TherapyPM has the option to view the patients' names while scheduling, regardless of whether they are old or new patients. To view their names, please f...
Thu, 4 Sep, 2025 at 10:41 AM
At present, TherapyPM doesn’t capture geo-location for staff punch-in/out. However, we’re always enhancing our platform, and this feature may be introduced ...
Tue, 9 Sep, 2025 at 10:03 AM
Use the Specific Patient Location option. If the school address is saved in the patient’s profile, it will appear there. Select the respective patient, and ...
Tue, 9 Sep, 2025 at 10:09 AM
Navigate to Billing > Patient Statements. Select the 2nd tab: Manage Statement(s). Choose Invoice under Sort By. Also, choose the Paid Status and the...
Thu, 18 Sep, 2025 at 1:11 PM
TherapyPM might be deterring you from approving the leave request, as the provider may have an appointment scheduled on that day. You can cancel the appoint...
Fri, 3 Oct, 2025 at 10:41 AM