Educate caregivers during the initial setup, offer training, and use interactive tools/reminders. Caregiver engagement is essential to meet adherence requir...

TherapyPM supports: Auto-updated CPT code libraries. Adherence tracking and data thresholds. Documentation templates. Alerts for missing data or time g...

Yes! Employees can independently render sessions for their patients on TherapyPM. Please follow these steps below:  Log in to the Admin Portal: https://ap...

This can be tricky! You can contact your billing team and add the required service to your rate list. Also, ensure it is included in the patient's autho...

The dates you select under Manage Billing can be filtered based on the Generated Date of the invoice (claim), not just the session dates. You may see sessio...

Yes! TherapyPM allows overlapping appointments. When you attempt to schedule one, the system displays a pop-up warning that another appointment is already b...

EDI stands for "Electronic Data Interchange". It is an electronic document that gets transmitted to the clearinghouse when you push claims to SFTP...

If you wish to rectify the submitted timesheets in case of any errors or updates, you can revert the timesheets using the following steps:  Navigate to Pa...

Currently, payment posting in TherapyPM is a manual process. Whenever you receive EOBs, you can use the Add Deposit function to upload any supporting files ...

This alert commonly appears whenever you try to schedule an appointment outside of the provider's scheduled work hours in TherapyPM. For example, if the...