TherapyPM App FAQs

Billing - How to view the secondary claim HCFA?
In the Manage Secondary Claims screen, use the View HCFA action to display the CMS-1500 claim form for the selected secondary claim.
Fri, 20 Jun, 2025 at 4:31 PM
Billing - How to download EDI of a secondary claim?
Use the Download EDI action in the Manage Secondary Claims screen to download the Electronic Data Interchange (EDI) file, which contains all the claim infor...
Fri, 20 Jun, 2025 at 4:31 PM
Billing - How to view secondary claim's history?
Viewing the secondary claim history - The action refers to viewing any actions and updates made to the claim. In the Manage Secondary Claims screen, select ...
Fri, 20 Jun, 2025 at 4:31 PM
Billing - How to view a corrected claim in secondary billing manager?
In the Manage Secondary Claims screen, search for or filter claims marked as Corrected to see claims that have been adjusted and resubmitted after correctio...
Fri, 20 Jun, 2025 at 4:32 PM
Billing - How to download secondary claim list?
In the Manage Secondary Claims screen, use the Download option to generate a report of the claims processed in the current session as a PDF or a CSV file. ...
Fri, 20 Jun, 2025 at 4:33 PM
Billing - How to sort claims in AR ledger - claim wise module?
In the AR Ledger, the sort option to filter by the Claims or patients or insurance to view claims grouped by how long they have been outstanding.
Fri, 20 Jun, 2025 at 4:33 PM
Billing - How to add claim history comment for a claim?
Navigate to the specific claim in the AR ledger - claim wise click the action button.  In the claim history section, add any necessary comments.  All the ...
Fri, 20 Jun, 2025 at 4:35 PM
Billing - How to download the claim list in the AR ledger claim-wise module?
In the AR Ledger or Manage Claims section, use the Download option to export a list of claims processed during the current session.
Fri, 20 Jun, 2025 at 4:35 PM
Billing - How are units getting calculated?
Units are typically calculated based on the duration of the service or procedure provided (e.g., 1 unit = 15 minutes for therapy sessions). The system calcu...
Fri, 20 Jun, 2025 at 4:35 PM
Billing - How to add notes and aging status for claims in AR ledge?
In the AR Ledger CPT Wise module, generate the aging claims using the filters. In this section, click the action button or use the Add Note drop-down optio...
Fri, 20 Jun, 2025 at 4:35 PM