TherapyPM App FAQs

Providers - How to View the Status of the Applied Leaves?
Login to TherapyPM portal using the link: https://app.therapypms.com/.  Go to Biography > Leaves Tracking.  The second last column “Status...
Fri, 20 Jun, 2025 at 1:12 PM
Providers - How to Delete Leaves?
Login to TherapyPM portal using the link: https://app.therapypms.com/.  Go to Biography > Leaves Tracking.    In the last column “Action”, c...
Fri, 20 Jun, 2025 at 1:12 PM
Providers - What is the Copy Time to All Option in the Work Schedule?
The Copy time to all option in the Work Schedule module copies the working timing set on Monday to all other days.  For Example: You might have set diff...
Fri, 20 Jun, 2025 at 1:12 PM
Providers - How to Reset the From and To Timing in the Work Schedule?
Login to TherapyPM portal using the link: https://app.therapypms.com/. Go to Biography > Work Schedule.   Click on the clock icon under Start...
Fri, 20 Jun, 2025 at 1:13 PM
Providers - What is the Maximum File Size and File Type Accepted in Credentials/Clearances/Qualifications of Providers?
40 mb is the maximum file size accepted.
Fri, 20 Jun, 2025 at 1:13 PM
Providers - How to Set Up Provider Notification for Upcoming Appointments, Expiring Auth, Activity, and Credentials?
Login to TherapyPM portal using the link: https://app.therapypms.com/.  Go to Biography > Notification Settings.  Click on “Appointment”.  ...
Fri, 20 Jun, 2025 at 1:14 PM
Payment - How to Upload 835 Files in E-Remittance Screen?
The 835 file is a standard electronic file format used for healthcare payment remittance.  To upload this file: Navigate to the E Remittance section. ...
Fri, 20 Jun, 2025 at 1:14 PM
Payment - How to Upload ERA Text in E-Remittance Screen?
ERA (Electronic Remittance Advice) text files provide information about claim payments and denials. To upload the ERA text file: Go to the E Remittance s...
Fri, 20 Jun, 2025 at 1:15 PM
Payments - How to Import ERA in E-Remittance Screen?
To import ERA data into the system: Navigate to the E Remittance screen. Use the Import ERA button to import an ERA file (if it has been previ...
Fri, 20 Jun, 2025 at 1:16 PM
Payments - How to Add/Edit the Deposit in Cash Posting Screen?
In the Cash Posting screen, deposits represent payments received (e.g., checks, EFTs). Click the Add Deposit button to record a new deposit. Enter...
Fri, 20 Jun, 2025 at 1:16 PM