TherapyPM App FAQs
Login to TherapyPM portal using the link: https://app.therapypms.com/. Go to Biography > Work Schedule. Click on the clock icon under Start...
Fri, 20 Jun, 2025 at 10:43 PM
40 mb is the maximum file size accepted.
Fri, 20 Jun, 2025 at 10:43 PM
Login to TherapyPM portal using the link: https://app.therapypms.com/. Go to Biography > Notification Settings. Click on “Appointment”. ...
Sat, 22 Nov, 2025 at 2:31 PM
The 835 file is a standard electronic file format used for healthcare payment remittance. To upload this file: Navigate to the E Remittance section. ...
Sat, 22 Nov, 2025 at 2:41 PM
ERA (Electronic Remittance Advice) text files provide information about claim payments and denials. To upload the ERA text file: Go to the E Remittance s...
Thu, 27 Nov, 2025 at 2:23 PM
To import ERA data into the system: Navigate to the E Remittance screen. Use the Import ERA button to import an ERA file (if it has been previ...
Sat, 22 Nov, 2025 at 2:43 PM
The Deposit List fields in the Cash Posting screen typically include: Deposit Date: The date the payment was received or processed. Check No: The numb...
Fri, 20 Jun, 2025 at 10:47 PM
Hint Notes provide additional information related to the deposit and are useful for internal tracking. To add/edit hint notes: Navigate to Payments &g...
Thu, 27 Nov, 2025 at 3:32 PM
The Retract Transaction action is used to reverse a posted payment if it was applied incorrectly. To retract the transaction: Navigate to Payment > Ca...
Sat, 22 Nov, 2025 at 3:36 PM
The Pay as Billed action is used when the payer has paid the full billed amount, with no adjustments or discrepancies. To use the "Pay As Billed"...
Sat, 22 Nov, 2025 at 3:45 PM