TherapyPM App FAQs

Billing - How to view the claim details in Manage Billing module?
To view the claim details: Navigate to Billing > Primary Billing Manager.  Select the 2nd tab: Manage Billing.  Use the filters to select claims and ...
Fri, 21 Nov, 2025 at 4:30 PM
Billing - How is the Contract amount calculated?
The Contract Amount is calculated based on the agreed fee schedule between the provider and the insurance company. This value is automatically populated in ...
Fri, 21 Nov, 2025 at 5:38 PM
Billing - How will the First Billed amount get calculated?
The First Billed Amount refers to the amount submitted in the initial claim. This is calculated based on the charges associated with the services provide...
Fri, 20 Jun, 2025 at 10:59 PM
Billing - How Last Billed amount calculated?
The Last Billed Amount is updated when a claim is resubmitted or adjusted. It reflects the most recent billing after corrections or updates.
Fri, 20 Jun, 2025 at 10:59 PM
Billing - How Scrubbing will work in Manage Claims?
Claim scrubbing checks for errors, incomplete fields, or inconsistencies before the claim is submitted to the payer. In the Manage Billing section, scrubb...
Fri, 20 Jun, 2025 at 10:59 PM
Billing - How to download the list of claims for a particular session?
To download the list of claims for a particular session: Navigate to Billing > Primary Billing Manager > Manage Billing (2) tab. Use the filters to...
Fri, 28 Nov, 2025 at 10:14 AM
Billing - How to use the HCFA with Background action in the Manage Billing module?
The HCFA with Background option allows you to generate a CMS-1500 claim form with the official red background pre-printed on it. This is useful when a payer...
Fri, 21 Nov, 2025 at 4:51 PM
Billing - How to use the "HCFA without Background" action in the Manage Billing module?
To generate a CMS-1500 form without the red HCFA background, follow these steps: Navigate to Billing > Primary Billing Manager > Manage Billing (2n...
Fri, 21 Nov, 2025 at 4:56 PM
Billing - How to use the Generate 837 File action in the Manage Billing module?
In the Manage Billing section, select the claims that need to be submitted electronically and use the Generate 837 File action to create the electronic c...
Fri, 21 Nov, 2025 at 5:05 PM
Billing - How to use the Codes Bulk Update action in the Manage Billing module?
The Codes Bulk Update action allows you to update CPT codes or related billing details for multiple claims at once. To use the "Codes Bulk Update&...
Fri, 21 Nov, 2025 at 7:45 PM