TherapyPM App FAQs

Billing - How to push batched claims to clearinghouse?
Once the claims are batched, it is ready to be pushed to SFTP (clearinghouse).  Click the Manage Billing tab. Use the filters to view the table the bat...
Fri, 20 Jun, 2025 at 1:24 PM
Billing - How to use the Sort By option in Process Billing?
In the Billing module, select the Process Billing option. Use the To Date, Payor Type, and Status to pull up the required claims generated in TherapyPM. ...
Fri, 20 Jun, 2025 at 1:24 PM
Billing - How to download claims list in Process Claim module?
In the Process Billing module, use the options to generate the required claims. To download the claim list in the module, click the Download Icon. The...
Fri, 20 Jun, 2025 at 1:25 PM
Billing - What is use of Patient Portal Status filter in Manage Billing?
This filter in the Manage Billing module is primarily used to refine the sorting option when viewing the claims. The Patient Portal Status filter is only...
Fri, 20 Jun, 2025 at 1:26 PM
Billing - What is use of SFTP Status filter in Manage Billing?
This filter in the Manage Billing module is primarily used to refine the sorting option when viewing the claims. The SFTP Status filter is only applicabl...
Fri, 20 Jun, 2025 at 1:26 PM
Billing - How to view the claim details in Manage Billing module?
Select the claims in the Manage Billing screen. Then, select Show Detail(s) from the drop-down menu and click Ok. All the detailed information about th...
Fri, 20 Jun, 2025 at 1:28 PM
Billing - How is the Contract amount calculated?
The Contract Amount is calculated based on the agreed fee schedule between the provider and the insurance company. This value is automatically populate...
Fri, 20 Jun, 2025 at 1:28 PM
Billing - How will the First Billed amount get calculated?
The First Billed Amount refers to the amount submitted in the initial claim. This is calculated based on the charges associated with the services provide...
Fri, 20 Jun, 2025 at 1:29 PM
Billing - How Last Billed amount calculated?
The Last Billed Amount is updated when a claim is resubmitted or adjusted. It reflects the most recent billing after corrections or updates.
Fri, 20 Jun, 2025 at 1:29 PM
Billing - How Scrubbing will work in Manage Claims?
Claim scrubbing checks for errors, incomplete fields, or inconsistencies before the claim is submitted to the payer. In the Manage Billing section, scrubb...
Fri, 20 Jun, 2025 at 1:29 PM