TherapyPM App FAQs

Payments - How to Use the "Pay as Balance" Action in the Cash Posting Screen?
The Pay as Balance action is used when the payment is equal to the remaining balance on a claim.  To use the "Pay as Balance" action: Naviga...
Sat, 22 Nov, 2025 at 3:50 PM
Payments - How to Use the "Adjust as Billed" in the Cash Posting Screen?
Adjust as Billed is used when you need to adjust the claim to match the billed amount. To use the "Adjust as Billed" action: Navigate to Paymen...
Sat, 22 Nov, 2025 at 3:56 PM
Payments - How to Use the "Adjust as Balance" Action in the Cash Posting Screen?
The Adjust as Balance action allows you to adjust the remaining balance on a claim. To use the "Adjust as Balance" option: Navigate to Payment ...
Sat, 22 Nov, 2025 at 4:07 PM
Payments - How to Download the List of Deposit Details from the Session?
To download the list of deposits processed during a session: In the Cash Posting screen, look for the Export or Download button in the top right corner. ...
Sat, 22 Nov, 2025 at 4:31 PM
Payments - When Should We Use the All & Unallocated Toggle in the Cash Posting Screen?
The All & Unallocated toggle helps users switch between viewing all deposits and just the payments that haven’t been allocated to claims: All: Shows ...
Sat, 22 Nov, 2025 at 4:33 PM
Billing - When is a claim created in TherapyPM?
In TherapyPM, claims are created in two ways: A claim is generated when a session is manually rendered. A claim is generated when the session is si...
Fri, 20 Jun, 2025 at 10:51 PM
Billing - How to render a session in TherapyPM?
You can render a session from any of the three appointment views: List, Calendar, or Timeline. Simply open the appointment you want to update. If you n...
Fri, 21 Nov, 2025 at 12:28 PM
Billing - What is the claim division rule and where to find it?
Claim Division Rules control how TherapyPM splits claims during billing. Depending on your practice’s workflow, you can enable rules to split claims by: ...
Fri, 21 Nov, 2025 at 12:41 PM
Billing - What is the Split by Date of Service Billing rule
Split by Date of Service is a claim-division rule in TherapyPM that automatically separates claims based on each service date. If multiple sessions from dif...
Fri, 21 Nov, 2025 at 1:03 PM
Billing - What the Split by Place of Service Billing rule?
Split by Place of Service is a claim-division rule in TherapyPM that automatically separates claims when services are performed at different Places of Servi...
Fri, 21 Nov, 2025 at 1:40 PM