TherapyPM App FAQs

Payments - What is the Deposit List of Fields That Will Be Displayed in the Cash Posting Screen?
The Deposit List fields in the Cash Posting screen typically include: Deposit Date: The date the payment was received or processed. Check No: The numb...
Fri, 20 Jun, 2025 at 1:17 PM
Payments - How to Add/Edit Hint Notes in Deposit Details?
Hint Notes provide additional information related to the deposit and are useful for internal tracking: In the Cash Posting screen, select the deposit you...
Fri, 20 Jun, 2025 at 1:17 PM
Payments - How to Use the "Retract Transaction" Action in the Cash Posting Screen?
The Retract Transaction action is used to reverse a posted payment if it was applied incorrectly.  Under the Deposit List, locate the transaction that ne...
Fri, 20 Jun, 2025 at 1:18 PM
Payments - How Do You Use the "Pay As Billed" Action on the Cash Posting Screen?
The Pay as Billed action is used when the payer has paid the full billed amount, with no adjustments or discrepancies. Select the claim in the Cash Posti...
Fri, 20 Jun, 2025 at 1:18 PM
Payments - How to Use the "Pay as Balance" Action in the Cash Posting Screen?
The Pay as Balance action is used when the payment is equal to the remaining balance on a claim. Select the claim in the Cash Posting screen. Select the ...
Fri, 20 Jun, 2025 at 1:19 PM
Payments - How to Use the "Adjust as Billed" in the Cash Posting Screen?
Adjust as Billed is used when you need to adjust the claim to match the billed amount: In the Cash Posting screen, select the claim for adjustment. ...
Fri, 20 Jun, 2025 at 1:19 PM
Payments - How to Use the "Adjust as Balance" Action in the Cash Posting Screen?
The Adjust as Balance action allows you to adjust the remaining balance on a claim. In the Cash Posting screen, select the claim with an outstanding bala...
Fri, 20 Jun, 2025 at 1:19 PM
Payments - How to Download the List of Deposit Details from the Session?
To download the list of deposits processed during a session: In the Cash Posting screen, look for the Export or Download button on the top right corner. ...
Fri, 20 Jun, 2025 at 1:20 PM
Payments - When Should We Use the All & Unallocated Toggle in the Cash Posting Screen?
The All & Unallocated toggle helps users switch between viewing all deposits and just the payments that haven’t been allocated to claims: All: Show...
Fri, 20 Jun, 2025 at 1:20 PM
Billing - When is a claim created in TherapyPM?
In TherapyPM, claims are created in two ways: A claim is generated when a session is manually rendered. A claim is generated when the session is si...
Fri, 20 Jun, 2025 at 1:21 PM