TherapyPM App FAQs
The Pay as Balance action is used when the payment is equal to the remaining balance on a claim. To use the "Pay as Balance" action: Naviga...
Sat, 22 Nov, 2025 at 3:50 PM
Adjust as Billed is used when you need to adjust the claim to match the billed amount. To use the "Adjust as Billed" action: Navigate to Paymen...
Sat, 22 Nov, 2025 at 3:56 PM
The Adjust as Balance action allows you to adjust the remaining balance on a claim. To use the "Adjust as Balance" option: Navigate to Payment ...
Sat, 22 Nov, 2025 at 4:07 PM
To download the list of deposits processed during a session: In the Cash Posting screen, look for the Export or Download button in the top right corner. ...
Sat, 22 Nov, 2025 at 4:31 PM
The All & Unallocated toggle helps users switch between viewing all deposits and just the payments that haven’t been allocated to claims: All: Shows ...
Sat, 22 Nov, 2025 at 4:33 PM
In TherapyPM, claims are created in two ways: A claim is generated when a session is manually rendered. A claim is generated when the session is si...
Fri, 20 Jun, 2025 at 10:51 PM
You can render a session from any of the three appointment views: List, Calendar, or Timeline. Simply open the appointment you want to update. If you n...
Fri, 21 Nov, 2025 at 12:28 PM
Claim Division Rules control how TherapyPM splits claims during billing. Depending on your practice’s workflow, you can enable rules to split claims by: ...
Fri, 21 Nov, 2025 at 12:41 PM
Split by Date of Service is a claim-division rule in TherapyPM that automatically separates claims based on each service date. If multiple sessions from dif...
Fri, 21 Nov, 2025 at 1:03 PM
Split by Place of Service is a claim-division rule in TherapyPM that automatically separates claims when services are performed at different Places of Servi...
Fri, 21 Nov, 2025 at 1:40 PM