The Retract Transaction action is used to reverse a posted payment if it was applied incorrectly.
Under the Deposit List, locate the transaction that needs to be retracted.
Select the deposit from the list and use the Show Detail(s) option.
Under the separate list Deposit Details, select the transaction and choose the Retract Transaction option.
The system will remove the payment from the associated claim, returning it to an unapplied state or allowing you to reapply it correctly.This feature ensures errors can be corrected without affecting the overall payment history.