TherapyPM App FAQs
When you select Remove from Billing in the Process Billing section, the session is moved to Unbillable Activities. This means the session is no longer eli...
Tue, 11 Nov, 2025 at 1:11 AM
If a session note shows the message “Locked – contact admin to unlock,” it means the session has been finalized or locked to prevent further edits. You ...
Tue, 11 Nov, 2025 at 1:25 AM
TherapyPM allows you to add a patient's credit card information under their profile. Log on to your TherapyPM portal using this link https://app.the...
Thu, 20 Nov, 2025 at 6:08 AM
Log in to TherapyPM here: https://app.therapypms.com. Navigate to Biography > Credentials. Scroll down to find "Other Documents". Add your...
Sat, 22 Nov, 2025 at 2:41 AM
In the Cash Posting screen, deposits represent payments received (e.g., checks, EFTs). To edit/update the deposit on TherapyPM: Navigate to Payments ...
Thu, 27 Nov, 2025 at 4:28 AM
In the Cash Posting screen, deposits represent payments received (e.g., checks, EFTs). To add the deposit in Cash Posting: Navigate to Payments > ...
Thu, 27 Nov, 2025 at 4:31 AM
TherapyPM uses Universal Time Zone (UTC) standards to maintain scheduling consistency across all users. Appointments are set at a specific time and will ...
Wed, 3 Dec, 2025 at 1:46 AM