FAQ's

What customer support services do you offer?
We provide top-notch support to our clients. Our comprehensive customer support encompasses email, live chat, 1:1 video calls, and phone support. Additional...
Mon, 29 Jul, 2024 at 10:59 AM
How can I learn TherapyPM?
TherapyPM is easy to learn. Our platform is user-friendly, making it easier to learn. To assist you in the learning stage, we have a library of training vid...
Mon, 9 Sep, 2024 at 7:52 AM
Can I delete a staff or a client?
It is not possible to completely delete a staff or a client by yourself. You can only make them active or inactive. However, if you want to delete a staff o...
Mon, 29 Jul, 2024 at 11:08 AM
How do I integrate with Hi Rasmus or Motivity?
To integrate with our DCM partners or any other partners, please send us a email along with your facility name and your requirement. 
Mon, 29 Jul, 2024 at 11:11 AM
How to add secondary insurance to a patient's file?
Secondary insurance can be added while you’re adding the primary authorization. For detailed steps, please review this knowledge article: Add Secondary Insu...
Mon, 9 Sep, 2024 at 7:35 AM
How do I add a sticky note, and what is its purpose?
There are two types of sticky notes: Session Sticky Notes and Patient Sticky Notes. Session Sticky Notes will be attached to a specific session. Patient ...
Mon, 9 Sep, 2024 at 7:51 AM