You can verify whether any payments were applied by following these steps:

  1. Navigate to Payments > Cash Posting.
  2. Copy the check number from the EOB. 
  3. Paste it into the Check No. field and click View. 
  4. Select the checkbox next to the payment method. 
  5. From the dropdown, choose Show Details. 

This will display all the claim numbers to which the payment was applied. 


To review or edit an applied payment:

  1. Click the pencil (edit) icon next to a claim number. (Refer to the image above) 
  2. Review the transaction details and make the necessary edits or adjustments.