By default, timesheets are configured to pull only rendered sessions with finalized notes. Since non-billable appointments (such as travel) don't have session notes, they won't automatically appear in the timesheet for approval. 


To include non-billable sessions:

  1. Navigate to Payroll > Timesheet(s).
  2. Click on the Gear icon (top right). 
  3. Select Rendered Session with Finalized Note.


If you've updated the settings and still don't see the appointments, please contact our support team for assistance.