This article explains how to change the rendering provider in TherapyPM. 


If you want to change the rendering provider before billing the sessions, or simply for general purposes, this article is for you. There are two ways to do this: Either by updating the patient's authorization or the treatment provider for existing sessions.


To Change the Rendering Provider by Updating the Patient's Authorization:

  1. Navigate to Patients.
  2. Select the desired patient by scrolling down or using the search bar. 
  3. Select Ins/Authorization. 
  4. Choose an Authorization from the list. 
  5. Click on the Primary Auth (1) tab. 
  6. Select the desired SUPV. Provider from the drop-down. 
  7. Save the changes. The authorization will now be updated with the new rendering provider. 


Note: If the claim is already in the billing process, you can follow these steps:

  1. Retract the session from billing. You can visit this article to learn how! 
  2. Update the authorization using the steps above.
  3. Generate the session again in billing. 


To Change the Rendering Provider by Updating the Treatment Provider for Existing Sessions: 

  1. Navigate to Billing > Primary Billing Manager. 
  2. Click on the Process Billing (1) tab. 
  3. Select the date using the To Date option and click on Generate.
  4. Select the Payor Type, Status, and the Payor using the drop-down. It will generate the claims table.
  5. Select the desired claim(s) using the checkboxes
  6. The "Select Action" dropdown will appear above the table. 
  7. Choose Bulk Update and select the Treatment Provider as 24J.                                                                              
  8. Choose the desired provider and save changes.