This article explains where you can view the facility's unbillable activities and how you can revert the sessions.Unbillable Activities are sessions that have been moved out of the billing workflow to prevent them from being accidentally billed or submitted as claims.
Sessions can be manually moved to Unbillable Activities from the Manage In Process Billing tab.
In some cases, sessions are automatically moved to unbillable activities. This typically happens when two sessions are clubbed (combined) into one. When that occurs:
One session will carry the combined units.
The other session will automatically move to Unbillable Activities.
In this section, you can view, manage, and retract claims that have been moved to Unbillable Activities if needed.
Manage Unbillable Activities
- Navigate to the Settings tab on the left. Under Billing Setup, go to "Unbillable Activities".
- To generate the sessions, use these filters - Date, Patients, Provider, and Payor. Click on Go.
- Download Icon: Click this option on the top right to download the list in CSV or PDF format.
How to Retract the Deleted Sessions?
- The table generated will have the session information. Use checkbox to select the session(s) to retract.
- After selecting the sessions, navigate to the drop-down on the bottom left, and select "Retract". Click the Save button. The sessions will now be retracted back to its original place.