The below article details on how to update/ manage patient info in the patient portal.
Clients can edit their information using the client portal. To make changes, follow these steps:
- Click on "My Info" from the navigation bar.
- Edit any information that requires an update. The details entered by the admin/provider when the profile was created will be there. It is important to note that some details cannot be modified.
- First Name: Input the patient's first name.
- Middle Name: Input the patient's middle name.
- Last Name: Input the patient's last name.
- Date Of Birth: Select the date of birth from the calendar.
- Gender: Choose the patient's gender from the provided drop-down.
- Relationship: Select the patient's relationship for insurance purposes from the drop-down list.
- Address: Enter the patient's residency details. There will be separate fields for street, city, state, and zip code.
Phone: Provide the patient's contact number and select the type (e.g., work, cell). You can add additional phone numbers.
Email: Input the patient's email address and select its type (e.g., work, cell). You can add additional email addresses.
POS: Enter the service location, such as office, school, home, etc.
Region: Specify the service region.
Default Time zone: Choose the time zone of the client.
Race & Ethnicity: Choose the patient's race from the drop-down menu.
Preferred Language: Select the patient's preferred language from the drop-down menu.
First Date Seen: Input the date of the initial assessment. This field cannot be edited.
Referred By: Select the referring physician or doctor who directed the patient to the facility for service. This field cannot be edited.
Assignment: Select Yes to accept the assignment or No. This field cannot be edited.
Guarantor Information: Input the guarantor details for billing purposes. To fill in the details, you need to check the box that says, "Is Guarantor Available?"
Guarantor First name: Enter the guarantor's first name.
Guarantor Last Name: Enter the guarantor's last name.
Guarantor Date of Birth: Select the date of birth of the guarantor from the calendar.
Guarantor Address: Input the guarantor's address. If the patient and the guarantor share the same address, check the box that says, "Same as Patient Address."
Upload Patient Signature: Upload the patient's signature for future paperwork convenience.
Once you have edited the details, click on the "Save Patient" button.